This follows figures showing only 25 per cent of customers in England and Wales who pay fixed charges know they can have a meter on test a meter and switch back for free if they don’t save money or decide it’s not for them.
CCWater’s Water Matters survey also showed many consumers had issues with the size of the charges, with one in eight water feeling their water bills were not affordable.
It is now urging customers to use its online water meter calculator to see whether they might be better off switching to a meter, before taking the plunge.
Senior policy manager Andy White said: “Water meters will not benefit everyone but we know that in some cases households can save more than £100 a year. Even the smallest saving could make all the difference to customers who are struggling to make ends meet.
“Almost everyone who opts for a meter chooses to stick with it, but many customers need that assurance they can switch back anytime within the trial period.”
As a general rule of thumb, it’s worth considering a water meter if a household has more or the same number of bedrooms than people living in the property.
CCWater’s water meter calculator has helped almost 270,000 consumers identify potential annual savings totalling more than £14.5 million during the past year.
It can be found at www.ccwater.org.uk along with many more water and money saving tips and tools.
Be aware though the trial option is not available to customers who live in parts of Southern and South East England where water companies are introducing compulsory metering.